Evaluation of Ski Centers’ Performance Using Multiple-Criteria Decision-Making Methods

Abstract Introduction. This study aimed to determine the criteria for choice of nine different leading ski centers that serve actively in tourism sector Turkey, calculate weights, and measure performance these centers. Material methods. In this context, data were defuzzified using CFCS method, fuzzy DEMATEL method was used affecting Then, TOPSIS applied by weights obtained with method. Results. As a result analysis, main found as follows: facility amenities, price, accessibility, accommodation, alternative tourism, visitors’ rating scores. Consequently, top three resorts according their scores are SC4, SC1, SC9, respectively. The center which is coded SC9 ranked at bottom. Conclusions. examined operate Turkey. could be considered spatial decision-making problem. road map evaluation tourism. Moreover, results will beneficial identify deficiencies carry out improvement works attracting increasing demand skiing